|
Why Shop With Us?
When you shop with
e-xcessories.com, you will choose from brand name computers—the industrys top
names—at prices simply not possible anywhere else. But thats just the
beginning. We also carry a vast inventory of components: PC periperals, Mp3
Players, Digital Cameras, Flash memory cards and more. Youll find emerging
technologies as well, because at the end of the day, we love what we
sell.
| Here are just a few of the reasons
why you should shop with us: |
| · |
We treat every customer with respect. We consider every
transaction of critical importance. |
| · |
We offer the industrys highest-quality products at the
lowest-possible prices. |
| · |
We back every product with a rock-solid satisfaction
guarantee. |
| · |
We offer the most complete product information and photo
galleries available. |
| · |
We offer our own brand of premium products, under the
e-Xcessories brand. e-X products are of high standards offered at competitive
prices. |
| · |
We provide our customers with information---on the phone, in
our catalog, or on our web site—to make informed choices. Each of our telephone
representatives is continually trained by the manufacturers of the products we
sell. They can answer your questions instantly. |
| · |
We have established BUYING POWER, which means we can buy
products at prices far below our competition---and pass the savings along to
you. |
| · |
We offer our customers frequent updates on new products
arriving hourly at our warehouse. |
| · |
We contact opt-in e-mail customers with the opportunity to
purchase great deals on limited-quantity products.
Click here to find out how you can join our
mailing list! |
| · |
We offer corporate and government customers instant bids,
competitive prices and quick delivery. |
Website Security Guarantee
All orders and transactions involving release of personal
information is encrypted using the latest 128-bit SSL encryption technology.
Encryption is a process by which we use software to scramble your credit card
number and personal information so that theyre unreadable by anyone. We use
Worldpay for our credit card processing, who is worlds reputed and secured
payment gateway system. We do not store credit card information internally as
well so no one except the credit card gateway will have your information which
is used at the transaction processing only. This is most secure way to ensure
that your personal information and credit card information are safe.
In
the highly unlikely event that you discover unauthorized charges on your credit
card within 60 days of your purchase on the e-xcessories.com website, here how
you can redeem your claim:
Promptly contact your credit card company and
report the unauthorized charges. You should ask to speak to a representative of
the companys fraud department. They can inform you of the companys fraud claim
process and determine whether or not to charge you a personal liability fee
(normally $50).
If your credit card company: (a) determines that the
charges were fraudulent charges resulting from your online purchase at
e-xcessories.com, and (b) holds you liable for any of the unauthorized charges,
contact us immediately. For your convenience, you can contact us by e-mail or by
mail. In order to help you, we will need the following
information: |
|
Your name
Daytime phone number
Billing address
A copy of the credit card statement in question (please circle
fraud charges)
Proof of your credit card companys fraud determination and
liability fee
A description of the incident |
| |
About The
Company
e-xcessories.com was established to serve the needs
of computer users, we are working with major brands and distribution companies
to provide the products and service made online using this marketplace. But our
success has been built on a simple principle: take care of every customer like
they were a member of our family. From the beginning, our top priority was to
provide unmatched customer care and to help our customers understand how
technology could help them. We have always invited intelligent, courteous men and
women to staff our call center; to answer your questions, make recommendations
and deliver solutions. We stock our web site with the latest products, the best
deals---and plenty of information to help you decide for yourself. We are proud
of each and every member of our staff, because they make the
difference.
Just because we offer the industrys lowest prices doesnt
mean we skimp on service. In fact, it is because we take care of our
customers—and you continue to support us with your business—that were able to
use our buying power to get you the best deals.
So when you call us or
log onto our web site, you are doing business with a company that is enthusiastic
about computers, and about matching our customers with the items that they need.
And we intend to continue serving you. Every day.
|
Our Web
Site Makes Shopping Convenient
Our Web team sees to it that
e-xcessories.com inventory of in-stock products are on-line and available with
just a couple of clicks. Most team members have come up through the ranks at
e-xcessories.com, gaining invaluable experience and unique insight into our
customers and how they want to be treated-whether on the phone, or on the
Internet. e-xcessories.com has the "most knowledgeable site on the Web!"
|
